Do you still have questions?
Do you ship to my country?
We ship everywhere in the world.
What are the shipping costs for my order?
Shipping costs depend on the country you live in, and the total order amount. Check the page ‘Delivery & Returns‘ to look up the shipping costs of your order. You find this page via the link at the bottom of this page.
Can I return a product I bought?
Yes, you can return (part of) your order within 14 days after you received your order. You have to send an email to email@example.com within those 14 days, and then we will send you the return address.
The returned products must be intact, in a perfect state for resale, and in original packing. Shipping costs for the return are at the expense of the customer.
What is the delivery time?
Delivery time depends on the country you live in. Check the page ‘Delivery & Returns‘ to look up the estimation for your country. You find this page via the link at the bottom of this page.
You will also receive a track and trace code with the estimated delivery time.
The product I want is out of stock. When does it come back?
Because of the fact that most of the products are handmade, it takes some time to make a new production.
The chess sets are currently not produced and will stay sold out for a while. However, you can take a look at the wabi sabi collection, where you can find chess sets with small deviations.